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Tallinn recognized as International Smart City

Updated: Dec 23, 2019

Tallinn was awarded the Netexplo Smart Cities 2020 Prize from UNESCO and Netexplo

in the digital development category. The prize will be presented at the Netexplo Forum

in Paris, March, 2020.

According to Toomas Sepp, City Secretary of Tallinn, such high recognition is

significant, as it acknowledges the fact that we are on the right track with our digital

development and implementation of new technologies.

"All the more so as information technology is a fast-paced field where competition is

growing year by year, and as a result, each community is ever more facing complex

challenges. Tallinn's success story, which sets us apart from others, lies primarily in

public e-services and electronic administration, or so-called paperless city government,"

Sepp noted. "This way, residents can apply for all services in the city as e-services.

Applications are processed using specially designed information systems that are fast,

secure, environmentally and user-friendly. Likewise, official documents are no longer

produced on paper by the city government; instead, historical city management has

been transformed into future solutions or e-solutions. At the same time, Tallinn provides

its citizens with convenient and operational information about city life, and its open

government data will also allow many companies in the new economy to develop.


A partnership between UNESCO and the Netexplo International Observatory analyzes

cities around the world and awards Smart City awards each year to highlight innovative,

sustainable and inclusive urban solutions in ten areas: attractiveness, data, education,

sustainable development, finance, housing, mobility, digital development, carbon

neutrality, and transport. The winners of 2020 were announced at the UN World Cities


"Tallinn is one of the top ten cities in the world awarded in various fields. The Digital

Development category recognizes the use of new technologies and the creation of

innovative services to improve the quality of life of city dwellers," said Thierry Happe,

president and co-founder of the Nepexplo Observatory, who presented the award to


In addition to Tallinn, the top ten Netexplo Smart Cities 2020 include Austin (USA),

Dakar (Senegal), Espoo (Finland), Medellín (Colombia), Shenzhen (China), Santiago

(Chile), Singapore, Surat (India) and Vienna (Austria).

Netexplo is an independent observatory studying the impact of digital technologies on

society and business since 2007. The partnership between Netexplo and UNESCO has

existed since 2011. More info at

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